Downtown Colorado Springs – Membership & Engagement Manager
The Opportunity – Apply Here
To build toward Downtown Partnership’s next chapter, we are highlighting the importance of our members and sponsors by creating this new role to fully focus on building the systems for cultivating, stewarding, and retaining members and donors. The Membership & Engagement Manager will lead the organization’s fundraising initiatives, seek sponsorship for key events, maintain strong relationships with partners and funders, and create and implement strategies that deepen community engagement in a meaningful way.
The goal of this position is to design and implement an effective engagement process and system that fosters a culture of appreciation, recognition, accountability, and ongoing engagement of Downtown Partnership’s members and donors, which ultimately strengthens the overall work of the organization to create a vibrant Downtown Colorado Springs.
This is a great opportunity for someone with fundraising or member relations experience who loves building the systems to make this work sustainable and effective.
Role Expectations and Responsibilities
The Manager reports to the Director of Communications, and ensures a cohesive, mission-aligned approach to revenue generation, with a strong emphasis on cultivating and enhancing the experience of the organization’s supporters. At a high level, about 70% of their time will be spent on the stewardship of existing relationships, and the remaining 30% on attracting new members and sponsors. Their overall responsibilities fall into these major categories:
Membership Growth & Engagement
- Develop and execute strategies to grow membership, with a focus on recruiting new members and retaining existing ones to include providing personalized Downtown orientations to new businesses.
- Cultivate and steward relationships with members, ensuring high satisfaction and strong engagement with Downtown initiatives.
- In coordination with leadership, implement programs and communications that highlight the value of membership and promote active participation.
- Monitor membership trends and metrics, using data to inform strategies and improve retention and growth.
Sponsorship Development & Donor Relations
- Identify, solicit, and secure sponsorships for Downtown events, programs, and initiatives. Key events include State of Downtown, Art on the Streets, Annual Breakfast, Revel, and Skate in the Park.
- Build long-term relationships with corporate partners, local businesses, and philanthropic donors to maximize support for Downtown projects.
- Steward sponsors and donors through personalized communications, recognition, and reporting on impact.
- Develop and maintain tracking systems to monitor sponsorship commitments, renewal rates, and overall revenue growth.
Event Planning & Community Engagement
- Plan, coordinate, and execute fundraising, membership, and sponsorship-related events (e.g., Annual Breakfast, member mixer, member exclusive tours, etc.).
- Represent the organization at community events, meetings, and public forums, strengthening the visibility and reputation of Downtown Colorado Springs.
- Collaborate with local businesses, civic leaders, and community partners to ensure events and programs align with Downtown development goals.
Strategic Planning & Reporting
- Work with leadership to set annual membership and sponsorship goals, aligning strategies with organizational priorities.
- Analyze data and generate reports on membership, sponsorship, and donor metrics to guide decisions and demonstrate impact.
- Continuously identify opportunities for innovation and improvement in engagement, fundraising, and event strategies.
Collaboration & Team Leadership
- Partner with colleagues to ensure consistent messaging, branding, and experience across all touchpoints.
- Mentor and guide staff, board members, and volunteers involved in membership, sponsorship, and event initiatives.
- Foster a culture of collaboration, accountability, and mission-driven engagement.