Administrative and Member Relations Specialist – Downtown Partnership of Colorado Springs
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Position title: Administrative and Member Relations Specialist
Reports to: President & CEO
Status: Full-time, non-exempt. Occasional evening and weekend work. Work location in person.
About Downtown Partnership: Downtown Partnership is the lead organization working to ensure that Downtown Colorado Springs serves as the economic, civic and cultural heart of the region. A 501c4 nonprofit, Downtown Partnership serves as the management company for three other organizations working toward the betterment of Downtown: Downtown Ventures, a 501c3 nonprofit, and two quasigovernmental taxing districts: the Greater Downtown Colorado Springs Business Improvement District and the Downtown Development Authority.
Summary description of position: The Administrative and Member Relations Specialist ensures smooth and efficient operations of the office of the Downtown Partnership and assists CEO and staff with meeting preparation, correspondence, data entry and customer relationship management. The position assists with membership and donor efforts including coordination of events and venues; acquisition and renewal mailings; and database management.
Qualifications and competencies:
• Associate or bachelor’s degree preferred.
• At least five years’ experience in administrative services with increasing levels of responsibility; experience in service to executives preferred.
• Excellent writing skills.
• Strong interpersonal and communication skills, with excellent phone manners and customer service orientation.
• Ability to manage multiple assignments simultaneously, prioritize tasks and work independently as well as in a team.
• Ability to maintain discretion and confidentiality.
• Respect for a diversity of cultures and people.
• Keen attention to detail and accuracy.
• Computer expertise, comfort and proficiency, in particular with Microsoft Office Suite. Ability to learn new software quickly. Experience with customer relationship management (CRM) software processes a plus.
• Passion for Downtown Colorado Springs, urbanism and the mission of Downtown Partnership.
• Valid driver’s license.